Valoris Center SRL, Bucureşti

In your partnership with Valoris, you will let the experts handle the interactions with your customers. So, your internal resources will be able to focus on the specific competences of your business.The result will be seen by optimizing costs and human resources, retain customers, grow your business income, flexibility to develop and also ensure you the quality of services marketing, customer care and sales.Choosing Valoris you will have a number of advantages: availability 24/24, 7 / 7, 365/365, implementing quick solutions without high starting cost, permanent connection with customers, maintaining and improving the image on the market by promoting a client-oriented attitude, providing services in the required languages, clear differentiation of services offered by competitors, easier and efficient launching of products and services, anticipate customer reactions, lower costs than solving issues at the "Office of Customer", monitoring clients' demands and the way these were solved.The main benefit in working with Valoris are: reducing staff costs, predictable budgetary planning, paying only for results, shortening the time for projects, access to specialized personnel, avoiding heavy investment depreciation, eliminating the risk of project failure, issuing internal resources and basic skills focus.Valoris campaigns suit each customer's needs. Call center agents can be contracted either to multiple projects, or to a single one, based on the complexity and magnitude of each project, in order to deliver results at a low opportunity cost. The sharing system implies that call center agents are assigned simultaneously to several projects, especially the ones with low and fluctuate activity volume. By contrast, a dedicated team focuses on a single project, a system that best fits highly complex and time consuming projects.